About

I am also an accessible aviation consultant with a 20-year software engineering management background, which has taken me worldwide. I also learned to fly, advocating for inclusion across the aviation industry.

I work in practical and repeatable ways to improve the experiences of passengers across all modes of transport, with a specialism in aviation, rail and personal mobility. 

My lifetime of lived experience, combined with 15 years of leadership in blue-chip companies and nine years as an independent inclusion consultant, has given me a deep understanding of the barriers faced by Disabled People. As a solo worldwide traveller for 30+ years, I have experienced many situations first-hand. I also work hard on improving my pan-disability knowledge, which led me to build a business dedicated to preventing and dismantling these human-made barriers of exclusion. My inclusion is intersectional, and I focus on inclusive leadership with a specialism in disability.

I have co-created passenger service courses actively being distributed by IATA. In 2025, I crafted a first-class Disability Equity in Aviation Workshop that I co-host with the legend Geraldine Lundy MBE (formerly Virgin Atlantic’s Passenger Accessibility Manager). Look at my Services page.

I work with UK rail operators and their design engineers to design out the environmental barriers and support their customer service staff (and beyond) to deliver the best customer experience. I work directly with premium global airlines, UK airports and aircraft manufacturers to improve cabins, onboard toilets, lounges, and airport and online experiences.