Rocket Girl Coaching Overview
The coaching services I provide are designed jointly with you.
All consultancy and training material created or used as part of our engagement is wholly owned by Rocket Girl Coaching. All rights reserved. Reproduction and distribution of any website/training/workshop material without written permission is prohibited. Including, but not limited to; narrative, exercises, images, logos, examples, tests, questions, discussion points, films/videos and interactive elements. Don’t be that person.
Coaching, which is not any type of therapy, or psychological counselling, may address specific personal issues that you bring up. Other coaching services include values clarification, education, brainstorming, identifying plans of action, examining modes of operating in life, asking clarifying questions and making empowering requests.
As your coach, I want to help you grow, change, develop and achieve your business and life goals. Whilst I will challenge you to live out your values and reach your potential, our relationship starts with your agenda, your values and your initiative. You are responsible for your life and you will make the choices about what actions to take and what we work on together. I’m excited about partnering with you on this journey.
The Coaching Relationship
The purpose of the coaching relationship is to support the client to achieve their goals. The coach and client will first agree about the nature of coaching. Coaching is a non-therapeutic intervention intended for clients who wish to enhance their performance or improve their work or personal situation. We are committed to working together for the contracted sessions and can re-contract if more sessions are required after this term, which will be under the same terms, subject to mutual agreement. Either the client or the coach is able to exit the coaching relationship without giving any reason, subject to appropriate notice being given.
Client’s Responsibilities
- To attend coaching sessions as agreed
- To select topics for discussion
- To set and pursue meaningful goals
- To complete the session documentation
Coach’s Responsibilities
- To manage the coaching process (including timekeeping)
- To undertake regular professional coaching supervision
- To maintain confidentiality (subject to certain exemptions)
Growth Goals
As your coach, I will provide support, accountability, perspective and resources for your change goals. We will often create a growth plan including regular action steps which you are committed to carry out.
Date/Time
The dates and times of our sessions will be mutually agreed. We agree to be diligent and to be punctual for our meetings so that we can make the most of our time together. We will do our best not to cancel or reschedule out of respect for each other’s schedules, but if we do have to reschedule, we will give each other a minimum of 24 hours’ notice. If you are late for a phone appointment, I will call you once, five minutes after the scheduled time of the call. Any changes to our scheduled calls must be confirmed by e-mail at least 24 hours in advance. If you completely miss a scheduled appointment with no notice, that will be counted as one of your sessions.
Session Contracting
The sessions are to be held online via Zoom/Skype (or similar video chat facility) utilising both audio and visual for best communication. Clients may also turn the video off where it supports their focus or anxiety. Where necessary, certain sessions can be held via phone through mutual prior agreement. If there is something that will make the sessions more accessible for you please let me know as I want coaching to be inclusive and barrier free.
Introductory Session for Coaching, Consultancy and Training
A free chemistry/introductory session of 30 minutes is offered to all potential clients for you to learn about what I can offer, to see if we’re compatible and that I am the best possible coach/consultant for your topics/projects.
Coaching Fees
All fees are due in advance at all times (except at the discretion of the coach). Ad-hoc or extra sessions can be added upon mutual agreement and paid at the point of booking.
Administration
At the end of each session, the coach will send Coaching Session Notes within 48 hours.
To reach the best results from this coaching relationship, the client agrees to complete some paperwork. If completing paperwork is difficult due to a health condition or disability, please let me know:
- Pre-Coaching checklist for an Introductory Session
- First Coaching Session Questionnaire
- Coaching Prep Form
- Coaching Evaluation Form – At the end of the coaching contract
- All documents are to be completed 24 hours before sessions and sent to the coach
Termination
The contract will specify how many coaching sessions and may be extended following the initial programme with our agreement. Should we determine that insufficient progress or cooperation exists after any of the sessions, either party may cancel this agreement without recourse and obtain a refund for the number of full sessions unused at that date (if applicable).
It usually works best for both of us to bring closure to the relationship, so if you would like to terminate your coaching programme before the final session, let us discuss the situation. If there is a misunderstanding, let us be open and honest and communicate our concerns. If we can’t resolve the issue or if it’s just time to move on, we will leave with best wishes for each other as we go and refund the number of full sessions unused at that date (if applicable).
Confidentiality
I recognise that certain information of a confidential manner may be relayed during coaching sessions. I will not, at any time either directly or indirectly, use this information for my benefit nor disclose said information to anyone else without your specific approval (excluding disclosure of illegal or unethical activities). Throughout our working relationship, we will engage in direct and personal conversations. You can count on me to be honest and straightforward in asking questions and making requests.
Coaching results cannot be guaranteed and you are entering this agreement into coaching with the understanding that you are responsible for your own results. You agree to hold me free of all liability and responsibility for any actions or results from adverse situations created because of specific advice given by me.
Professional Conduct
As an Association for Coaching Member, I abide by The Global Code of Ethics for Coaches, Mentors and Supervisors, am in regular supervision with a professional who also abides by this code and I engage in Continuous Professional Development (CPD).
Payment Schedule for Coaching, Consultancy, Training and Ad-hoc Services
I am sure you understand how important it is as a small business that you pay the invoices I send to you promptly. As I am also sure you will want to stay friends, you agree to stick tight to the payment schedule we agree on in the contract.
All coaching services are payable upfront on booking.
For training, consultancy and ad-hoc services, all fees are due on booking. A consultancy day is 6 hours.
Occasionally and agreed in advance my payment terms are 15 days from the date of the invoice, by close of business on the deadline stated on the invoice.
Rescheduling of a training workshop can be arranged once with at least 14 days’ notice and additional charges may be payable. If a workshop needs to be rescheduled more than once and without 14 days’ notice this will be considered a new event and a new invoice will be issued. This new invoice will be payable immediately to confirm the booking.
Rocket Girl Coaching understands work can sometimes be unpredictable and prefers to work with organisations committed to their inclusion goals.
Payment can be made by bank transfer. All invoices are quoted in Pound Sterling (£) and will be made at the equivalent conversion rate at the date the transfer is made.
You agree to pay all charges associated with international transfers of funds. The appropriate bank details will be printed on my invoice. I reserve the right to charge interest on all overdue debts at the rate of 8% variable with the standard Bank of England base rate, per month or part of a month.
Testimonials
Most of my work comes via word of mouth from my wonderful clients and a testimonial is very much appreciated at the end of our engagement. This can be anonymised if you prefer and will be shared on my website.